• Please check your internet connection.
• If your internet connection is working, please clear website cookies in the browser and try to login again.
• If that does not help, please write to us at tech@oaktreeconnect.co.uk or call us at this number +44 0121 314 3456 from Monday to Friday between 9am-5pm.

There is a “communications” tab on the patient portal on the left hand side. When you click on it, a drop down appears with an option ‘Messages’. There, you can select Compose Message followed by the option ‘Clinician’ and choose the practitioner you wish to send a message.  

Note: You can only send a message to the practitioner whom you have an appointment with.  

It allows you to message and attach and send files, documents, etc. to your practitioner or communicate with the administration for any queries related to the Oaktree Connect.

Go to medication on that particular patient’s record, +Prescription. Complete the simple form, click ‘Save’ to store it in the patient records WITHOUT sending to pharmacy.

To send to pharmacy, so the medication can be dispensed and sent to the patient, click ‘Save and Send’.